Our Site Terms & Conditions

Acceptance of Terms

By accessing or using this website, you agree to be bound by Our Site Terms & Conditions in their entirety. If you do not accept any part of these terms, you should discontinue use of the site immediately. These terms constitute a legally binding agreement between you and Woodbine Casino.

These terms apply to all visitors, registered users, and individuals who interact with the site in any capacity. By using the website, you acknowledge that you have read, understood, and agree to be bound by all provisions outlined here, including any policies referenced within.

The operator reserves the right to amend, update, or modify these terms at any time without prior individual notice to each user. Continued use of the site following any changes constitutes your acceptance of the revised terms. Users are encouraged to review this page periodically to stay informed of any updates.

Age & Eligibility

You must be at least 19 years of age or the legal age of majority in your province or territory to use this website. Woodbine Casino is intended for residents of Canada who meet the applicable legal age requirement for online gaming in their jurisdiction.

It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering or playing. Minors are strictly prohibited from accessing or using the platform. The operator may request identity verification to confirm age and eligibility at any time.

Individuals who are found to be underage will have their accounts immediately terminated, and any winnings or bonuses associated with the account may be forfeited. The operator takes age verification seriously and may employ third-party verification services to validate the identity and age of all account holders.

Account Registration

To access certain features of the platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. Providing false, misleading, or inaccurate information may result in account suspension, termination, or confiscation of funds.

You are responsible for safeguarding your account credentials and for all activities conducted under your account. Sharing account details with third parties is strictly prohibited. Specific account verification procedures and documentation requirements are Not verified and may be provided at the time of registration or upon request from the operator.

Each user may maintain only one account at any given time. Creating multiple accounts may result in the suspension of all associated accounts and the potential forfeiture of balances. The operator may conduct periodic reviews of account activity to ensure compliance with these terms and applicable regulations.

Bonuses & Promotions

The operator has advertised a welcome bonus of up to C$10,000 for new players. However, the full terms governing this offer — including wagering requirements, minimum deposit amounts, eligible games, expiry periods, maximum bet limits, and withdrawal restrictions — are Not verified and should be confirmed directly with the operator before participation.

All bonuses and promotions are subject to specific terms and conditions that accompany each offer. Players should read and understand the promotional terms before opting in. The operator reserves the right to modify, suspend, or cancel any promotion at its sole discretion.

Deposits & Withdrawals

Accepted payment methods, processing times, transaction limits, and applicable fees are Not verified. Users should consult the operator's official communications or platform interface for the most current and accurate payment information before initiating any transaction.

Withdrawal processing times can vary depending on the chosen method, the player's verification status, and any internal review processes. The operator is not responsible for delays caused by third-party payment processors, banking institutions, or regulatory compliance checks.

Players are advised that certain payment methods may require additional verification before withdrawals can be processed. This may include proof of identity, proof of address, or proof of payment method ownership. All withdrawals are subject to review and approval by the operator before funds are released.

Responsible Play

Woodbine Casino is committed to promoting responsible gambling practices. Players should approach gaming as a form of entertainment, not as a source of income or a strategy to recover financial losses. Setting personal limits on both time and money spent is strongly encouraged before beginning any gaming session.

Tools that may support responsible play include:

• Deposit and loss limits to control spending
• Session time reminders to monitor play duration
• Self-exclusion options for temporary or permanent breaks
• Cooling-off periods for short-term pauses
• Reality checks displaying time and money spent

The availability and specifics of these responsible-gaming tools at Woodbine Casino are Not verified and should be confirmed with the operator directly.

Getting Help

If you or someone you know may be experiencing gambling-related harm, professional help is available across Canada. Canadian players can contact the following provincial support organizations:

• ConnexOntario: 1-866-531-2600 or connexontario.ca (Ontario)
• Problem Gambling Helpline: 1-888-795-6111 (British Columbia)
• Alberta Health Services: 1-866-332-2322 (Alberta)
• Gambling Therapy: gamblingtherapy.org (International support)

These services provide free, confidential counseling, self-help materials, and referrals to specialized treatment programs. Recognizing the signs of problem gambling early — such as chasing losses, borrowing money to gamble, or neglecting responsibilities — is a critical step. No promotional offer is worth compromising your wellbeing.